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Premium Bonds: NS&I urges savers to access services in this way during coronavirus crisis

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If a customer is registered to manage their account by phone, then they can log-in to their account online, using the same password and NS&I number.

Should they have forgotten their details, NS&I explains they can get a reminder of their number or reset their password online.

NS&I also states that if a customer wished to invest into an existing NS&I account, then the quickest way for them to do so is to make a transfer from their bank account.

In light of the current circumstances, customers who already have a nominated bank account set up to receive withdrawals, should not change these, unless they no longer have access to that account, NS&I says.

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