As face masks become an essential tool in the fight against the coronavirus pandemic, many stores have been launching reusable cloth coverings so s
As face masks become an essential tool in the fight against the coronavirus pandemic, many stores have been launching reusable cloth coverings so shoppers can stock up. Marks and Spencer’s own version flew off the shelves when it first launched, selling out in just 24 hours. The popular packs even sold out a second time once they were restocked – but the masks are now back and available to buy online.
The masks come in a set of five shades in either blues or greys for adults, while the children can opt for a blue set to match their parents or two more colourful and stripey designs, including a dinosaur print.
All of the products have an average rating of four stars on the website – but some have criticised the design.
“In comparison to other masks these fit poorly and frequently slip when you speak. Making them unusable,” said one reviewer of the adult masks.
“Initially I thought I had bought children’s in error but the packaging and order clearly state Adult. This is unfortunate as they are well made and look good.”
Others agreed that they were “flimsy” and came up small compared to other cloth masks.
However, others gave the children’s masks a better review, with one customer posting: “Our children like them and they fit them all well. They are aged 7,11 and 12.
“Would not suit older children though as would be too small, it is on the limit for our 12 year old.”
The cheap masks have clearly been popular among shoppers who have been quick to buy them, but some customers have also shared their concerns over the face mask policy in store.
Posting on Twitter, shoppers have complained to Marks and Spencer that its staff are not wearing the masks.
“Not sure if this intentional @marksandspencer but all your staff on the shop floor mask/visor-less while shoppers in masks edge around them sends the message ‘don’t care if we spread the virus or about the NHS’. It may not be compulsory but it would at least pretend you cared,” wrote one Twitter user.
Others complained that those on checkouts weren’t wearing a mask, while some intervened and said there’s no need if they’re behind a perspex screen.
Prime Minister Boris Johnson recently updated the guidance so that as well as public transport, people must wear face coverings in indoor areas including shops, places of worship, museums and other indoor spaces.
Retailers have been providing their staff with PPE in order to carry out their work safely when serving customers since the start of the pandemic, but they aren’t always mandatory.